The Saga Continues

Ladies and gentlemen, we have a name. A first and last name. And a fax number. I believe this is progress. But there is no happy ending yet.

Yesterday I called every hour and they kept claiming they didn't have the fax from Esther, our doctor's nurse. So poor Esther, who sent this fax no less than 4 times yesterday, finally called and got someone and faxed it to her personally. When we called this morning? I'm sorry, we never got a fax from your doctor's office. Grrrrrrr!!!!!

So Ricardo called this morning and got a human. First he was treated badly, as I was yesterday about how he was calling about the medication. And he, O Airline Master that he is, said no, he was calling about their bureaucratic incompetence. Touché! So that's how he got the name. First and last. It bodes well. She is supposed to be calling as soon as the fax comes in and she is personally walking it up to the next step. We'll see how that goes.

In the meantime, I had another dream last night. In this dream, I got an email from Pharmacare in which they said that they were denying the medication because they'd rather we get Malaria. And on top of it, they gave us the name of the only antibiotic they would authorize for the treatment of Malaria and it was sufa based which meant I couldn't take it (I'm allergic) and so I was going to be doomed to getting Malaria like some 19th century British explorer of remote corners of the world. Needless to say it woke me up at 5:12 this morning and I did not get back to sleep.